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Original Art & Prints
Pawtraits Originals & Prints
Western Originals & Prints
Textured Landscape Collection
Returns Policy
Great care is taken in packaging and shipping your art prints to ensure they arrive in perfect condition. However, if your order arrives damaged, I am here to help.
Returns are only accepted for items that arrive damaged.
To request a return or replacement, please follow these steps:
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Contact me within 7 days of receiving your order.
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Email us at [pawtraits@caitlingraceart.com] with:
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Your order number
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A description of the damage
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Clear photos of the damaged item and the packaging
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Once I review your request and confirm the damage, I will arrange a replacement or issue a refund.
Please note:
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I do not accept returns for any other reason, including change of mind.
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Items must be returned in their original packaging, if applicable.
Thank you for your understanding and support of independent art!